Contact us.
We're here to help. Choose your preferred way to reach us.
Reach the team
How can we help you?
Support, demos, or questions about SortSwift. Pick the route that fits.
Discord Community
Fastest Response Time
Join our active Discord community for real-time support, tips, and discussions with other SortSwift users and our team.
Join DiscordEmail Support
[email protected]
Send us a detailed message and we'll get back to you within 48 business hours. Best for complex questions or account issues.
Send EmailBook a Demo
Schedule a Personal Call
Get a personalized walkthrough and see how SortSwift fits your operation, from a kitchen-table collection to a full shop.
Schedule CallAnswers
Frequently asked questions
Quick answers to common questions.
What's the fastest way to get help?
Join our Discord community. Our team and other users are active 24/7, and you'll typically get a response within minutes for most questions.
Do you offer phone support?
We don't have a general support phone line, but you can schedule a video call with our team through the Book a Demo option above. For quick questions, Discord is usually faster and more convenient.
How long does email support take?
We aim to respond to all emails within 48 business hours. For urgent issues, Discord is recommended as you'll get help much faster from our active community and team.
Can I schedule a demo to see SortSwift in action?
Absolutely. Click Book a Demo above to schedule a personalized walkthrough. We'll show you exactly how SortSwift can work for the way you sell and answer your questions.
What should I do if I find a bug?
Report bugs in our Discord #bug-reports channel or email [email protected]. For security-related issues, please use [email protected] instead.
Do you have documentation available?
Yes. Check out our Help Center for guides, tutorials, and feature explanations. You can find it in the main navigation or on the Help page.
Keep going
Additional resources
Explore our documentation and help resources.
Still have questions? Try it for yourself.
Start on the phone in your pocket. Unlimited free scanning, no credit card, and our team is one message away.