My eBay listing shows error 25019 — how do I fix it?

Can SortSwift automatically create Shopify orders from my ManaPool, CardTrader, kiosk, eBay, TCGPlayer, and Misprint orders?

eBay Integration Overview

How do I export my cards to eBay as a CSV file?

If I import cards I already have listed on eBay, will SortSwift create duplicate listings?

Does resyncing eBay update titles and descriptions on existing listings?

Does SortSwift automatically sync inventory to TCGPlayer?

Does SortSwift push tracking numbers back to eBay?

eBay Sync Plan Requirements

eBay Listing Push Overview

Why did my eBay listing disappear?

TCGPlayer Integration Overview

How do I export my SortSwift inventory to list on TCGPlayer?

When is automatic TCGPlayer sync coming, and how much will it cost?

How does the eBay 5-minute quantity poll work?

Can I use a Shopify connector to pull/import inventory from Shopify into SortSwift?

How does SortSwift pull eBay orders and deduct inventory?

Why is my eBay card stuck in Needs Attention or showing 'not yet listed' when I want it on eBay?

Do I need to enable price sync for CardTrader and ManaPool?

How do I list my custom Catalog Builder items on eBay, Shopify, or Square?

Items pushed to Shopify are not showing up or taking a long time

Why does SortSwift keep overwriting the prices I set on ManaPool or CardTrader?

If I edit a Shopify push template, will it update my existing Shopify products?

Why doesn't the Push to Platforms button update TCGPlayer?

Why is SortSwift creating a separate eBay listing for each copy of the same card instead of one listing with a quantity?

Can I use my own hosted card images on my eBay and Shopify listings?

How does SortSwift decide which template an item uses?

Can SortSwift sync using my own custom SKU numbers, or does it use its own SKUs?

How does SortSwift handle eBay tokens and re-auth?

Why is Shopify showing a manual quantity adjustment from SortSwift that I did not make?

Can I list bulk lots on eBay or Shopify?

How does TCGPlayer sync work?

TCGPlayer Integration

Can I sell the same inventory on both eBay and TCGplayer at the same time?

Pushing Inventory

Shopify Manual Push

Variant Handling

How do Listing Caps and Stock Reservations work?

Common eBay sync errors and how to fix them

How do I combine my duplicate eBay listings into one listing?

How do I set the SKU and UPC on my Shopify or Square listings for Google Shopping or a product feed?

Shopify Integration Overview

Do changes to my Shopify template apply to items I already pushed?

Can I show the front and back of a card on its Shopify variant?

Does SortSwift pull quantities back from Shopify?

eBay Listing Images From Scans

My Shopify items aren't showing on the storefront — what's wrong?

How do I print or reprint a shipping label I already bought?

Why are my Simple Sifter scans not showing as photos on my eBay listings?

eBay Custom Push Tab

How do I list only one copy of each card on Shopify while putting my duplicate copies on eBay as separate listings?

Can I list my cards on eBay as a single variation listing with a condition dropdown?

How do I sync a single card without repushing my whole inventory?

Can I list cards under $0.99 on eBay?

Listing Items on ManaPool

Why does my Shopify listing show images of all my duplicate copies?

How to prevent overselling on TCGPlayer using listing caps and reservations

How do I get my cheap cards to list on eBay when most are priced under $0.99?

What is the difference between Resync Listings and Push Remaining on eBay?

How do I raise items below $0.99 to meet eBay's minimum?

How do I void a shipping label and get a refund?

Can I choose the order my cards sync to Shopify?

My eBay sale shows on the Orders page but has no deduction and is not on my Picklist. Why?

Where do I see every eBay listing for a card I published as separate listings?

Can I connect more than one Shopify store to SortSwift at the same time?

How do I stop a specific card from listing on eBay while keeping it on my website and other platforms?

Do double-sided cards show both the front and back photo on my Shopify and eBay listings?

Where is the 'Raise to Minimum Price' toggle in eBay templates?

What template variables can I use in my Shopify listing titles, descriptions, and metafields?

CardTrader Sync Settings

Automatic Push

Why do my eBay listings show out of stock when I still have the cards?

Do I need to put the condition in my eBay titles to keep Near Mint and Lightly Played copies of the same card as separate listings?

Shopify Auto-Sync Configuration

Inventory Sync: pull your live inventory from an API

Can I push sealed products to Shopify as a single variant instead of condition and language options?

Is Print Label supposed to open a print popup or a new tab?

eBay Connection Verification

Do custom Catalog Builder items work on my Showcase storefront and Walmart?

Can I import my ManaPool inventory into SortSwift using the ManaPool CSV export?

Can I push listings to eBay as drafts instead of live?

Why does the SortSwift TCGPlayer extension say 'No user for sellerName' or fail to send my orders?

My eBay listing failed with error 25721 — what's wrong with my image?

Why are my Shopify POS orders showing up already marked as picked, and how do I stop it?

Why aren't my eBay listings showing up in my eBay Store category?

How do I export only my newly scanned cards to TCGPlayer without re-uploading everything?

CardTrader Connection Setup

Accessing Shopify Integration

What's the difference between an eBay inventory item, offer, and listing?

Why is the SortSwift Chrome extension not showing up on my TCGPlayer Seller Portal?

Can I import only some of my inventory and leave the rest of my eBay listings untouched?

How do I make my own card photos show on my Shopify and eBay listings instead of the catalog image?

Why can't I buy a shipping label for my eBay Standard Envelope orders?

Why do my eBay listings fail with "Marketplace ID is invalid or you are not authorized to sell in this marketplace"?

TCGPlayer Subscription Requirements

How do I list a graded card or slab on eBay so it shows as Graded?

How does SortSwift map card condition to eBay's condition IDs?

Why is the same card showing as two separate listings on eBay?

How does the TCGPlayer Semi-Sync Chrome Extension work step by step?

Push Process

Which Shopify permissions does SortSwift need?

Why are my items not listing on eBay even though my template looks set up?

Can I put my Remark or a custom SKU on my eBay listings (the Custom label)?

Combine says there are no duplicate listings, but I can still see duplicates on eBay. Why?

Update vs Create

How does the Sync Pipeline Tracer work and what does it check?

eBay Listing Templates

How does the Template Validator work and what does it check?

eBay Reconnection Guide

Listing Caps vs Reservations vs Global Priority Caps - which should I use?

Shopify Push Operation Monitoring

How does SortSwift map inventory to Shopify products and variants?

How do I push a different metafield value for each card to Shopify, like element or color?

Can SortSwift deduct inventory when I reserve stock on a Shopify draft order?

Misprint only lets me list 50 cards. How do I choose which ones go up instead of bulk sending everything?

Why did only some of my cards push to eBay and not all of them?

How do I add a tracking number to an eBay order in Seller Hub?

Why am I getting a Shopify store credit permission error, or why is my store credit not syncing to Shopify?

Why do my ManaPool cards sell for less than the price SortSwift shows for them?

Shopify Auto Push Template Setting

Why wasn't I asked for a store location when I connected eBay, and where do I set my eBay merchant location?

Shopify Connection Troubleshooting

How does autoPush work? Does it control all sync or just new listings?

Why doesn't my Tracked Letter tracking number work on USPS.com?

Adding ManaPool Token to SortSwift

Pushing Inventory to CardTrader

Where do I change how my Shopify product titles, descriptions, tags, type, vendor and collections are generated?

Can the kiosk show customers where a card is located in my store?

Why are my cards not pushing to CardTrader or why did my CardTrader listings disappear?

Does resyncing my eBay titles relist my cards and reset my views, watchers, and time listed?

How do I fulfill my TCGplayer orders in SortSwift, and can I do it all from one page?

TCGPlayer Orders in Picklist

Why do my TCGPlayer orders say 'No orders were imported' or not land in my pick list?

Why is the card number showing up twice in my eBay titles, and how do I fix it?

ManaPool Connection Steps

Order Sync

Do I need to include my TCGPlayer orders in the deduction CSV I upload to TCGPlayer?

Will SortSwift link to my existing Shopify listings, or do I need to delete them first?

How do I tell which TCGplayer orders are Direct, and how do I pull them?

How do I wipe my Square inventory and start fresh?

If I set up SortSwift, will it change my live eBay or Shopify listings automatically?

Can I enter my own tracking number instead of buying a label?

Shopify Location Sync Behavior

I deleted my eBay listings. How do I unsync and relist everything from scratch?

Why does SortSwift say everything is synced to Square but I am missing cards on Square?

Can I make a card's comment replace the Language option instead of Condition on Shopify?

Verify the Connection

If I'm migrating to SortSwift, can I keep running my existing POS (BinderPOS or similar) while my staff trains on SortSwift's POS?

Does SortSwift create a duplicate Square item for each copy of a card, or combine them into one item with a quantity?

What happens if my eBay template has blank maxPrice or minPrice?

What does TEMPLATE_FILTER_MISMATCH mean and how do I fix it?

I have duplicate products in my Shopify store, or products in Shopify that are not in SortSwift. How do I remove them?

Can I use my own EasyPost account to buy shipping labels instead of the SortSwift shipping wallet?

Do listing caps apply to my Showcase storefront?

Can a low shipping wallet balance cause eBay listing push errors? How do I fix eBay error 25102 Invalid ShippingPackage?

ManaPool Connection Setup

Can I buy two shipping labels for one order, or split an order into multiple packages?

My TCGPlayer extension says the import was successful but my stock did not deduct. Why?

Why won't my cards for a specific game push to eBay or another platform when my other games push fine?

When a TCGPlayer order imports into SortSwift, do I need to manually deduct it from my inventory?

Tags

Sync Configuration

Permission Checking

If I add my own tracking number to a forwarded order, does it sync to Shopify?

Why aren't my Pokemon cards listing on ManaPool?

Initial Setup

Why does my eBay template require both minPrice AND maxPrice?

eBay Connection Testing

I clicked Push Remaining but my existing eBay listings did not change

How do I pause / stop my eBay store (stop SortSwift from pushing or repricing)?

Where is the Separate Listings toggle in my eBay template?

Why does my eBay push look like nothing is happening?

Square Template Required for Sync

What fields are required on an eBay template?

Does SortSwift sync eBay tracking and fulfillment status to my Shopify orders?

I pushed thousands of items to eBay and they are trickling in slowly. Is something broken?

Disconnecting from SortSwift

Does SortSwift pull quantity back from platforms, or only push?

Why does Integrations say I do not have access to this integration when my subscription is active?

ManaPool Integration

OAuth Connection Flow

ManaPool Sync Queue Tracking

I use ManaPool's Shopify app. After migrating to SortSwift, do I need to disconnect it and use SortSwift's ManaPool integration instead?

Can eBay listing templates filter by remark, tag, or keyword? How do I exclude specific items from eBay?

Inventory Sync Settings

eBay Marketplace Options

Shopify Subscription Requirements

Can SortSwift contact eBay for me to fix my seller standing or fees?

How do I show only singles and hide sealed product on my Showcase storefront?

Why does my eBay title still say Holo after I changed the printing to Normal?

If I refund an order, does the card get added back into my stock? How do I stop that?

Bulk Push

ManaPool Push vs Resync

How does SortSwift decide which eBay template each card uses?

What Shopify metafields does SortSwift sync?

Can SortSwift sync to CardMarket? Is CardMarket an integration?

Getting Your CardTrader JWT Token

Why does my eBay push say 'too many requests' or that the request limit was reached?

Why are a lot of my eBay listings or repricings showing as failed?

Can SortSwift push my whole card catalog to Shopify, including cards I have none of?

Clearing Platform Listings After Reset

Do my online storefront orders show up in the pick list and Orders page?

Can I edit my SortSwift managed eBay listings directly on eBay?

eBay Listing Defaults

Getting API Credentials

Shopify Template Block Single Option

Does TCGPlayer have an API for live syncing?

CardTrader Connection Steps

Getting eBay Tokens

How do I set the category for cards pushed to Square?

Generate the Token

ManaPool Price Controls

Where do orders go when I send them via the TCGPlayer extension, and can I review before deducting?

Why does my TCGplayer CSV upload say 'does not match product details' and import 0 products?

Why isn't my in-stock card relisting on eBay after it sold?

How do I change my storefront (showcase) URL?

Why is my eBay Push All showing 0 listed and nothing going live?

Why are some of my cards showing $0.00 on Shopify but priced correctly on SortSwift?

If I sell a card on TCGPlayer, will SortSwift remove it from my eBay listing?

Automation

ManaPool Connection Requirements

Advanced Location Mode

Why is my Shopify sync stuck below 100 percent (for example 92%)?

Can SortSwift do eBay Best Offer / how do I set up auto-accept and auto-decline offers?

Where do I set up pre-orders, bundles, memberships, subscription boxes, or services on my storefront?

Can I add an extra image, like a store banner or a promo slide, to every eBay listing?

Steps in ManaPool

ManaPool Pricing Options

How do I push updated quantities from SortSwift to Shopify?

How do I get my Japanese cards to show as Japanese on my eBay listings?

Why does my eBay Not Covered count include cards I have sold out of or set to zero?

If I delete cards from my inventory, will my eBay listings be removed or just set to 0?

ManaPool Webhook Troubleshooting

After a card sells, how long until the quantity updates on my other platforms?

Why did eBay listings appear or come back after a sale when I did not push anything?

How do I import my existing eBay listings into SortSwift?

How do I make my eBay card listings ship as an envelope instead of a package?

CardTrader Push Queue Monitoring

eBay Multi-Marketplace Listing

Automation Options

What's the difference between resync and rebuild?

The Shopify Linking App download is a .exe file. Is there a Mac version?

Why do I get a phone number error when registering a known shipper?

How do I apply Shopify template changes (collections, titles, metafields) to products I already pushed? Is there a Resync All button?

Why are some of my cards showing as Not Covered when I push to eBay?

Manual Setup Process

If I sell a card on eBay, does SortSwift update my Shopify listing?

How do I validate my Square inventory sync?

Why is a card listed on ManaPool but not on Shopify?

Why did a card sell on eBay below my template minimum price?

Why doesn't my Shopify order total match what I charged in store (tax added twice)?

Can I add the card number, set code, or rarity to my Shopify product tags?

Why did my card go back up on eBay under its old Remark label instead of the SKU ID?

Category Mapping

SortSwift as Inventory Source of Truth

Can I push my Remark to my Shopify or eBay listing instead of a tag?

I turned on Forward TCGplayer Orders but no TCGplayer orders are showing up in SortSwift or Shopify. Why?

How do I assign products to a specific Shopify shipping profile?

Do I need to manually match SKUs in the CSV Catalog before connecting Shopify?

What happens to my syncing if my subscription payment fails?

Why do some of my cards look missing when I compare my SortSwift inventory export to my CardTrader inventory?

Can shoppers combine SortSwift showcase items with my other Shopify products in one cart?

Does SortSwift automatically push my quantities and prices to TCGPlayer?

Is there a device to keep my TCGPlayer quantities and prices in sync automatically?

How do I export a CSV that eBay’s bulk uploader will accept?

How do I connect my eBay account to SortSwift?

Why does my eBay order show fewer cards on the pull sheet than I actually sold?

Integration Connection Verification

eBay Reserve Quantity and Push Remaining

What happens when I delete a Shopify location or collection?

ManaPool Listing Filters

Currency Handling

Square Location Selection

What does the shopify.orders.create order cause/step mean — which direction is the sync?

My eBay listing is still active after a sale or after setting qty to 0 — how do I fix it?

I refunded my eBay order but it still says it needs to be shipped. Why?

Why do two different cards share one eBay listing, or why does only one of them stay active?

Alternative Options

What is the difference between Push All Inventory, Full Resync, and Validate Square Items?

Why does ManaPool reject my CSV with a duplicate error?

How do I sell playsets on eBay?

A Shopify order didn't deduct my inventory — what happened?

Why does a card show as not listed on eBay when it is actually live?

Token Management

Can I filter my Shopify store by card artist?

Why does TCGplayer say 'invalid headers' when I upload my deduction CSV?

Can I run two Square locations with separate inventory?

Why does SortSwift show my eBay listings as promoted when eBay shows some without the promotion?

Test Listing Push

Test Listing

Mapping Locations

Shopify Speed Boosters

Sales Channel Integrations

Why does the Shopify linking app download as a .exe file?

Will my preorder listings automatically switch to regular stock when the set releases?

Why do some sold-out cards show no image on my Shopify listings or orders?

Can I add the card artist or illustrator to my Shopify or eBay listing titles with a template variable?

Can I list only a specific rarity of cards on eBay?

Why is my storefront charging $4.99 shipping, and where do I change it?

Can SortSwift relist my eBay cards that are not selling?

Why are several different cards showing up on one eBay listing, and why did the wrong card land on my picklist?

Why is the wrong Game showing on my eBay listings?

Can I list certain card conditions on specific platforms? (e.g. keep damaged cards off eBay)

How do I put my holofoil and reverse holofoil cards on different templates?

Why is a stock photo disclaimer showing on my eBay listings when I didn't turn it on?

Why is there no shipping address on my Misprint orders?

Why is my card listed under the wrong game on CardTrader?

On a multi-quantity eBay listing, does the photo change to the next card when one copy sells?

Separate Listings is on, so why does my eBay listing still show a quantity of 2?

Shipping Configuration

ManaPool Disconnect Steps

What tracking will my Shopify customer see when I ship an order in an envelope?

Why does my eBay listing only show one copy’s scan when I have several copies of that card?

Accessing Sync Settings

Why doesn't my Crystal Commerce export include the set code, rarity, and edition for Yu-Gi-Oh and Pokemon cards?

Can I charge Square sales tax on sealed products but not on singles?

If I return or remove a consignment item, will it come down from Shopify and my other sales channels?

Why are only some of my eBay listings promoted after I click Save & Process Now?

I deleted my inventory but my cards are still listed on eBay. How do I take them down?

How does the Metafield Investigator work?

Why are some of my cards listed as preorders on my website when I never set them?

Why does my storefront show Payments as Pending after I set up Stripe?

Why does a cancelled ManaPool order keep coming back on my Orders page?

Pausing vs Disconnecting

CardTrader Webhook Configuration

What do I need before I connect my Shopify store to SortSwift?

Why don't my Shopify metafields update?

Do I need Shopify templates to push inventory?

Why is Square greyed out, and how do I switch my plan from Shopify to Square?

Why does my forwarded Mana Pool (or other marketplace) order show in Shopify as plain text with no image or product link?

The Shopify Linking App says "An Error Occurred, Please Contact Support". How do I fix it?

Why did my eBay items stop pushing with no error message?

Why do some of my Magic cards say Not in Catalog for ManaPool?

Why does Mana Pool show my card as Surge Foil when I only have normals?

I uploaded my card photos after adding the card. Why is my listing showing the catalog picture?

CardTrader After Disconnecting

Health Check Tool

Platform Adapters

Shopify Smart Collections for Sorting

Why do my SortSwift and platform quantities briefly disagree during an active sync?

Why does my TCGPlayer CSV import fail with 'SKU not found' on every row?

Why do some of my card images look blurry or low resolution on Shopify when they look fine in SortSwift?

Can I stitch a single copy's front and back into one image on Shopify?

Can I change the namespace or key of the Shopify metafields SortSwift pushes, or point them at my existing metafields?

Why won't my sealed product list on eBay even though it is sealed?

The Game I need is not in the eBay item specifics dropdown

Why are my card scans missing from my Misprint listings?

What template variables can I use in my eBay listing titles and descriptions?

CardTrader Listing Filters

eBay Integration Documentation

Required Permissions

How do I add a custom HTML banner to my eBay listings?

Can SortSwift sync my inventory to a custom TCGplayer listing with my own photo?

Why are my card remarks or storage location codes showing up as tags on my Shopify listings?

Why is the card number showing up twice in my Shopify titles?

My Stripe is connected but customers see no payment methods at storefront checkout. Why?

Can customers pay when they pick up instead of paying online?

How do I show my slab photo on graded cards but keep the catalog photo on my raw cards?

Pause vs Disconnect

Why is my Shopify location dropdown empty or not showing?

I sent my TCGPlayer orders to SortSwift but nothing showed up on my picklist. Why?

Why is my store address not showing on my storefront, and how do I publish my physical location?

Troubleshooting: Logs & Monitoring

Advanced Location Mode Setup

Integrations Documentation

How do I push sealed products to Shopify without a variant dropdown?

Why don't my forwarded kiosk orders show up as drafts in Shopify POS?

Why won't my single cards scan at my Square register even though they show up when I search?

Why are my TCGplayer in-store pickup orders showing on my shipping list, and how do I separate them?

How did the same card sell twice on eBay, and why does the second sale show as a zero in my inventory history?

Does the 'forwarded' Blocked Deduction Tag stop my eBay orders from syncing into Shopify?

Why is a card on CardTrader priced below my autopricing floor, or stuck showing as not pushed with no error?

Why did Misprint combine my separate cards into one listing with a higher quantity?

How do I link my SortSwift account to Discord?

CardTrader Disconnect Consequences

Cron Service

Supported Marketplace Platforms

Why does my ManaPool order show a Tracking Required label?

If I mark an order as fulfilled in SortSwift, will it update eBay and Shopify?

Only some of my cards listed on Misprint, or the Misprint tab is not loading. Why?

Can I see my eBay Promoted Listings campaign and which sales came from promotions in SortSwift?

Can I make a template that sends only extended art, borderless and showcase cards to eBay?

Can I put my own set code on my eBay listings, and can I make them sort in release order?

How do I stop a push that is already running?

CardTrader Disconnect Steps

Health Check

ManaPool Webhook Configuration

Uninstalling from Shopify

Shopify Reconnection Guide

Shopify Customer Data Not Syncing

Why are my Shopify listings still showing stock after items sold on TCGPlayer?

Why did only some of my cards push to Shopify? (partial Shopify sync)

Why am I overselling on Shopify when SortSwift shows the item is sold out?

Why does filtering my inventory to Foil only still push the Normal copies to eBay?

Why did I get charged eBay insertion fees, and can I get them credited?

What dimensions do I enter for a bubble mailer when I buy a package label?

I pushed my cards to Shopify but they do not show up in Shopify POS. Why?

Why is my card photo sideways on my eBay listing when it looks fine in SortSwift?

Why did a lot of my eBay listings drop to zero quantity after I changed my playset settings?

Why are only some of my custom product's photos showing on Shopify?

When does the Shopify “Preorder” prefix get removed from my product titles?

Why am I seeing eBay sync failures on items I already deleted?

Why did my eBay listing fail with "Availability not found" when my stock and location look fine?

I switched my eBay Custom label to SKU ID but duplicate listings keep appearing. Why?

How do I add my logo or a shipping info photo to every eBay listing?

Selecting Inventory

CardTrader Webhook Events

CardTrader Mapping Corrections

Do I need a Shopify Flow automation to run SortSwift, and why are my sold cards losing their images?

Why doesn't the SortSwift app show up in my Shopify theme editor's App Embeds list?

Why do my customers show $0 Store Credit but a Shopify Credit balance, and how do I make their store credit usable?

Why doesn't my eBay Eligible count on the dashboard match my total inventory?

Can I change the eBay title for just one card without editing my whole template?

Events Captured

Shopify Sync Rate Limit and Speed Boosters

Why does my shipping label fail for a military or APO/FPO/DPO address?

How do I add signature confirmation to a shipping label?

How do I hide a game from my storefront, and will it remove cards I already listed?

Why do my Square sales show under Uncategorized in the Net sales by category report?

Why is my playset template skipping cards priced under $0.99?

I re-keyed my eBay listings and some never came back. What do I do?

Why did my cards stop listing on ManaPool or eBay after I set a Stock Reservation?

How do I list a new set on TCGplayer without adding another copy to cards I already have listed?

Why is one of my eBay listings stuck at the old quantity after I set a listing cap?

CardTrader Connection Requirements

Shopify Migration Scraping

Shopify Integration Requires Location Selection

Does my TCGPlayer seller name have to match exactly, and is it case sensitive?

Why is my Integrations sync/coverage percentage below 100% (more inventory than listings)?

Is the Shopify Linking App available on Mac?

How do I show a card's condition or damage note to shoppers on my Shopify listing?

Why does my SortSwift store credit report show credits I made in Shopify?

What happens to cards that do not match any of my Shopify templates?

Why is there no tax line on my eBay or TCGPlayer orders?

When someone buys a card at my kiosk, does that update my eBay and other platform listings?

I have the same card in several bins. Does SortSwift create one eBay listing or several?

SortSwift Does Not Archive Shopify Items

Will my eBay seller standing and extra fees recover after oversells stop?

Why does my Shopify app show 'Missing some required permissions' and how do I fix it?

Do my Magic format legalities (Commander, Modern, Standard, etc.) get pushed to Shopify?

Why do I get a plan or feature error when saving my Storefront Settings?

Why did my shipping label come out at a different weight than my shipping template says?

How do I list graded slabs as their own Shopify product instead of a variant of the raw card?

Can I add signature confirmation when buying labels in bulk?

Why are sold-out cards showing on my Shopify store, and how do I stop it?

I am migrating from another platform. After my inventory is imported, do I need to delete my old Shopify listings?

Did the "Use ManaPool Price" toggle put price overrides on my cards?

What does the Conflicts number on my Shopify templates page mean?

Why do my eBay listings show out of stock when the cards went into a bulk lot?

Why does one of my cards have two eBay listings?

Why did my expensive card sell with eBay Standard Envelope shipping?

My eBay listing says it has ended but it still shows as active and I cannot revise it. What do I do?

Sync Filters

If I edit my Shopify products by hand or by CSV, will SortSwift overwrite my changes on the next sync?

Why can I only select the United States when connecting Stripe, and how do I connect as a Canadian (or other non-US) business?

Why does Shopify say 'redirect_uri and application url must have matching hosts' when I connect?

Can I stop customers using store credit on sealed product?

Why did only some of my scanned cards come out in the TCGPlayer export?

Why didn't my Shopify POS sale deduct from my SortSwift stock?

Why did a Mana Pool sale show up as Unknown Product on my picklist?

Why did my Square sync say more than 50% of updates failed?

How do I put my graded slabs in their own Shopify collection, or give them their own weight?

Why aren't my cards listing on eBay even though they match my template?

Is the SortSwiftOS Sync Box $12.99 per month, or $12.99 every time it syncs?

Handling Unmapped Shopify Locations

How do I avoid an out-of-stock defect on eBay when an item oversells?

Can I show only Condition as the variant on Shopify and hide the Language and Printing options?

Can I create nested variants on Shopify, like picking printing first and then condition within each printing?

Why don't my Shopify and SortSwift store credit reports match when I compare them by source?

Why did my unpromoted eBay listing count go UP after I pushed promotions?

Can a customer change their cart in the middle of my storefront checkout, and does the total update?

My card is on Shopify but I cannot find it when I search my website. Why?

Why did my card sell on CardTrader as a different set or printing?

I turned on Simple product and now I cannot find "List graded slabs as their own product". Where did it go?

How does Platform Connection Diagnostics work?

How do I connect CardTrader to SortSwift?

Why is the card form blank at my storefront checkout?

Why does my eBay listing have bigger gaps between sections than the SortSwift template editor?

Why did my Shopify inventory oversell when an app like Shopify Collective was holding stock?

I updated my Shopify app to a new version. Do I need to do anything else?

How do I connect my WooCommerce store to SortSwift?

Why did my surge foil sell on ManaPool without my stock going down?

Why did one printing of my card stop listing on eBay when the other printing is still live?

Can I run two SortSwift accounts into the same Square account?

Does promoting an eBay listing stop SortSwift from managing it?

My sale synced but my inventory did not go down, and the card shows a different set or subtitle in SortSwift. Why?

Why is my inventory count much higher than my push progress count?

How do I show a close up of a card's damage or edition on my eBay listing?

Why did the same sale deduct my stock twice, once as an eBay order and once as a Shopify order?

Why does my re-key preview say there is nothing to re-key?

Why is my eBay listing still out of stock after it sold, when I still have copies in stock?

Does resyncing my eBay listings use up my monthly listing allowance?

I scanned my cards but Shopify still groups the copies together. How do I list every copy separately?

The label on my front and back image is too small. How do I make it bigger?

Why are my Shopify orders tagged forwarded or pos_order not deducting from my inventory?

Does SortSwift add an in-stock or status tag to my Shopify products?

Why does my Shopify product show only Point of Sale and not the Online Store?

Why do I get "This content is blocked" when I click the SortSwift app in my Shopify admin?

Where can I see Shopify sales that did not deduct from my inventory?

Why is my graded card still listing on eBay when my template only allows certain conditions?

Why did ManaPool sell a card I was already sold out of?

Why does the Condition on my Shopify variant show text instead of Near Mint?

How do I refund or cancel an order from my online storefront?

Why does my Japanese card show the English picture on Shopify?

I corrected the UPC in SortSwift but the box still will not scan at my register. Why?

Why do some of my cards say Blueprint Missing and refuse to list on CardTrader?

Why is my Preorder Date or Prerelease Date chip blank on my eBay custom label?

Why is my Shopify order still in Awaiting Shipment after I shipped it?

A card is in stock in SortSwift but does not show on my Shopify website

Why is my storefront not charging sales tax when Stripe Tax is turned on?

Where do I set up sales tax for my storefront?

Why did my graded cards start listing on eBay with the catalog photo and my singles template formatting?

I deleted my eBay Promoted Listings campaign and made a new one. Why do my listings still show as promoted, and why will they not join the new campaign?

Does a listing cap of 2 mean 2 copies in total, or 2 of each printing?

I set a flat sales tax rate on my storefront but no tax is being charged at checkout. Why?

I changed a card's condition in SortSwift but eBay still shows the old condition. Why?

Why is the name on my shipping label different from the buyer name shown on the order?

I priced a card below my eBay template minimum but the copies still went live on eBay. Why?

Why does my Shopify product title say Near Mint Normal when the variant says Foil?

Why does my storefront checkout get stuck on Preparing secure payment form?

One of the sales channels on my Shopify template no longer exists on my store. What happens?

How do I automatically require a signature on orders over a certain amount?

Why does my WooCommerce media library have multiple copies of the same card image?

Why is a Square category still on my items after I took it off the template?

Can I turn a custom catalog on or off for a specific platform?

Why is my card still listed as a single after its price dropped below my playset maximum?

How do I cancel an eBay order, or approve a buyer who asked to cancel?

Why does my Shopify listing still show the old details after the catalog was corrected?

Will SortSwift take over the Square listings I already had before I connected?

What does the Archive Sold-Out Listings button do, and will my cards come back when I restock?

I placed a kiosk order but it never showed up in Shopify. Why?

My TCGplayer order shows more copies than SortSwift deducted. Why?

What is a Shopify template and what does it control?

Can I change the weight my products push to Shopify with, so my shipping rates are right for heavier items?

Why do all the copies of the same card have the same SKU on Shopify?

Can I list playsets and single copies from different eBay templates?

The Shopify install link opens a page saying "This store will be right back". How do I fix it?

What is eBay error 25002?

Why is my graded card showing up as a variant on the same Shopify or eBay listing as the regular card?

Why does TCGPlayer reject my CSV for duplicate rows?

Can a storefront discount code give a percentage off and free shipping at the same time, and why does checkout still ask the shopper to pick a shipping option?

Why do my showcase customers get “Link no longer exists” when they check out?

Why do my sealed Shopify listings show a Printing of New instead of Normal?

Does my stock reservation treat regular and foil copies of the same card separately?

Why does my storefront order show the same card on several separate lines?

Why did my eBay listing drop to zero quantity and stop selling when I did not change anything?

When do I need to upload a file to TCGplayer, and when does it update on its own?

Can my two linked SortSwift locations sell from one shared store on a platform?

A customer says the membership payment form will not load, or they are left with a pending membership invoice. What should I do?

Can I hide a product from my Shopify storefront but still sell it by link?

After I split my cards into one variant per copy, why does Shopify still show an old Near Mint / English variant with 0 quantity?

Which eBay item specifics does SortSwift fill in automatically, and why are some still blank?

How does inventory syncing work with Misprint?

What configuration options are available for the Misprint integration?

What is the Misprint integration and what does it do?

How do I connect Misprint to SortSwift?

How do I export my cards to Shopify as a CSV file?

Can I list on eBay or Shopify without connecting a paid sync?

eBay Integration

Shopify Inventory Push Overview

Square Connection Setup

eBay Listing Management

eBay Connection Setup

The Four Shopify Apps Explained

ManaPool After Disconnecting

OAuth Connection

eBay Connection Requirements

Square Sync Settings

Square Integration Overview

ManaPool Integration Overview

Connection Verification

CardTrader Integration

CardTrader Integration Overview

Square Disconnection

Before You Disconnect

Shopify Price Sync Overview

Square Integration Getting Started

eBay Disconnect Consequences

Shopify Permission Management

Webhook Handling

BullMQ Job Queues

Granting Permissions

Integration Interface Overview

Keep It Secure

Select Products

Platform Price Workers

Troubleshooting: API Gateway

Disconnection Process

Shopify Location Best Practices

Security and Privacy

Shopify Disconnect Consequences

Security Tips

CardTrader Integration Documentation

Revoking Permissions

Shopify Data Retention After Disconnect

Features Requiring Connection

ManaPool Integration Documentation

Architecture Overview

Shopify Permission Requirements

eBay Manual Connection Troubleshooting

Shopify Integration Documentation

eBay Manual Connection Guide

Orchestrator