SortSwift Docs
Integrations & Syncing
451 articles
My eBay listing shows error 25019 — how do I fix it?
Can SortSwift automatically create Shopify orders from my ManaPool, CardTrader, kiosk, eBay, TCGPlayer, and Misprint orders?
eBay Integration Overview
If I import cards I already have listed on eBay, will SortSwift create duplicate listings?
Does resyncing eBay update titles and descriptions on existing listings?
Does SortSwift push tracking numbers back to eBay?
eBay Sync Plan Requirements
Why did my eBay listing disappear?
eBay Listing Push Overview
TCGPlayer Integration Overview
How does the eBay 5-minute quantity poll work?
When is automatic TCGPlayer sync coming, and how much will it cost?
How does SortSwift pull eBay orders and deduct inventory?
How do I list my custom Catalog Builder items on eBay, Shopify, or Square?
If I edit a Shopify push template, will it update my existing Shopify products?
Why does SortSwift keep overwriting the prices I set on ManaPool or CardTrader?
Can I use my own hosted card images on my eBay and Shopify listings?
How does SortSwift decide which template an item uses?
Why is Shopify showing a manual quantity adjustment from SortSwift that I did not make?
How does SortSwift handle eBay tokens and re-auth?
Can SortSwift sync using my own custom SKU numbers, or does it use its own SKUs?
Why doesn't the Push to Platforms button update TCGPlayer?
Why is SortSwift creating a separate eBay listing for each copy of the same card instead of one listing with a quantity?
Pushing Inventory
Variant Handling
Shopify Manual Push
Can I list bulk lots on eBay or Shopify?
Why is my eBay card stuck in Needs Attention or showing 'not yet listed' when I want it on eBay?
Can I sell the same inventory on both eBay and TCGplayer at the same time?
Common eBay sync errors and how to fix them
TCGPlayer Integration
How do Listing Caps and Stock Reservations work?
Do changes to my Shopify template apply to items I already pushed?
My Shopify items aren't showing on the storefront — what's wrong?
Does SortSwift pull quantities back from Shopify?
Shopify Integration Overview
How do I set the SKU and UPC on my Shopify or Square listings for Google Shopping or a product feed?
Can I show the front and back of a card on its Shopify variant?
Why are my Simple Sifter scans not showing as photos on my eBay listings?
How to prevent overselling on TCGPlayer using listing caps and reservations
Listing Items on ManaPool
Can I connect more than one Shopify store to SortSwift at the same time?
CardTrader Sync Settings
How do I void a shipping label and get a refund?
How do I print or reprint a shipping label I already bought?
How do I sync a single card without repushing my whole inventory?
Why does my Shopify listing show images of all my duplicate copies?
Can I choose the order my cards sync to Shopify?
eBay Custom Push Tab
What template variables can I use in my Shopify listing titles, descriptions, and metafields?
Shopify Auto-Sync Configuration
Automatic Push
Can I push sealed products to Shopify as a single variant instead of condition and language options?
How do I raise items below $0.99 to meet eBay's minimum?
Do double-sided cards show both the front and back photo on my Shopify and eBay listings?
What is the difference between Resync Listings and Push Remaining on eBay?
Can I list cards under $0.99 on eBay?
Is Print Label supposed to open a print popup or a new tab?
eBay Listing Images From Scans
How do I list only one copy of each card on Shopify while putting my duplicate copies on eBay as separate listings?
Do custom Catalog Builder items work on my Showcase storefront and Walmart?
Do I need to put the condition in my eBay titles to keep Near Mint and Lightly Played copies of the same card as separate listings?
Can I list my cards on eBay as a single variation listing with a condition dropdown?
My eBay listing failed with error 25721 — what's wrong with my image?
Where is the 'Raise to Minimum Price' toggle in eBay templates?
Inventory Sync: pull your live inventory from an API
CardTrader Connection Setup
How do I export only my newly scanned cards to TCGPlayer without re-uploading everything?
eBay Connection Verification
Why are my Shopify POS orders showing up already marked as picked, and how do I stop it?
How do I combine my duplicate eBay listings into one listing?
How do I get my cheap cards to list on eBay when most are priced under $0.99?
How does SortSwift map card condition to eBay's condition IDs?
Which Shopify permissions does SortSwift need?
Can I push listings to eBay as drafts instead of live?
Why does the SortSwift TCGPlayer extension say 'No user for sellerName' or fail to send my orders?
Shopify Push Operation Monitoring
Accessing Shopify Integration
Update vs Create
Why is the SortSwift Chrome extension not showing up on my TCGPlayer Seller Portal?
Why am I getting a Shopify store credit permission error, or why is my store credit not syncing to Shopify?
How does SortSwift map inventory to Shopify products and variants?
How do I push a different metafield value for each card to Shopify, like element or color?
My eBay sale shows on the Orders page but has no deduction and is not on my Picklist. Why?
Why do my eBay listings fail with "Marketplace ID is invalid or you are not authorized to sell in this marketplace"?
What's the difference between an eBay inventory item, offer, and listing?
Can SortSwift deduct inventory when I reserve stock on a Shopify draft order?
Can I import only some of my inventory and leave the rest of my eBay listings untouched?
How do I list a graded card or slab on eBay so it shows as Graded?
Shopify Connection Troubleshooting
How does autoPush work? Does it control all sync or just new listings?
Why do my eBay listings show out of stock when I still have the cards?
Why wasn't I asked for a store location when I connected eBay, and where do I set my eBay merchant location?
eBay Listing Templates
Shopify Auto Push Template Setting
Verify the Connection
Listing Caps vs Reservations vs Global Priority Caps - which should I use?
Will SortSwift link to my existing Shopify listings, or do I need to delete them first?
Can the kiosk show customers where a card is located in my store?
Can I make a card's comment replace the Language option instead of Condition on Shopify?
Why aren't my eBay listings showing up in my eBay Store category?
Where do I change how my Shopify product titles, descriptions, tags, type, vendor and collections are generated?
Order Sync
Why do my TCGPlayer orders say 'No orders were imported' or not land in my pick list?
Pushing Inventory to CardTrader
Adding ManaPool Token to SortSwift
Why are my cards not pushing to CardTrader or why did my CardTrader listings disappear?
Misprint only lets me list 50 cards. How do I choose which ones go up instead of bulk sending everything?
How do I stop a specific card from listing on eBay while keeping it on my website and other platforms?
If I'm migrating to SortSwift, can I keep running my existing POS (BinderPOS or similar) while my staff trains on SortSwift's POS?
Do I need to include my TCGPlayer orders in the deduction CSV I upload to TCGPlayer?
Why are my items not listing on eBay even though my template looks set up?
What does TEMPLATE_FILTER_MISMATCH mean and how do I fix it?
Tags
Push Process
Permission Checking
Why does SortSwift say everything is synced to Square but I am missing cards on Square?
Why can't I buy a shipping label for my eBay Standard Envelope orders?
Can I use my own EasyPost account to buy shipping labels instead of the SortSwift shipping wallet?
How do I add a tracking number to an eBay order in Seller Hub?
Why doesn't my Tracked Letter tracking number work on USPS.com?
I have duplicate products in my Shopify store, or products in Shopify that are not in SortSwift. How do I remove them?
Does SortSwift pull quantity back from platforms, or only push?
My TCGPlayer extension says the import was successful but my stock did not deduct. Why?
Can I enter my own tracking number instead of buying a label?
OAuth Connection Flow
Disconnecting from SortSwift
TCGPlayer Subscription Requirements
Why is the card number showing up twice in my eBay titles, and how do I fix it?
If I add my own tracking number to a forwarded order, does it sync to Shopify?
Why won't my cards for a specific game push to eBay or another platform when my other games push fine?
Square Template Required for Sync
How do I wipe my Square inventory and start fresh?
Does SortSwift create a duplicate Square item for each copy of a card, or combine them into one item with a quantity?
If I set up SortSwift, will it change my live eBay or Shopify listings automatically?
Can a low shipping wallet balance cause eBay listing push errors? How do I fix eBay error 25102 Invalid ShippingPackage?
Getting Your CardTrader JWT Token
TCGPlayer Orders in Picklist
What happens if my eBay template has blank maxPrice or minPrice?
How do I tell which TCGplayer orders are Direct, and how do I pull them?
What fields are required on an eBay template?
Why does my eBay template require both minPrice AND maxPrice?
ManaPool Connection Steps
Why do my ManaPool cards sell for less than the price SortSwift shows for them?
What Shopify metafields does SortSwift sync?
Can I buy two shipping labels for one order, or split an order into multiple packages?
I use ManaPool's Shopify app. After migrating to SortSwift, do I need to disconnect it and use SortSwift's ManaPool integration instead?
CardTrader Connection Steps
Getting eBay Tokens
Getting API Credentials
ManaPool Connection Setup
Sync Configuration
Shopify Template Block Single Option
Do listing caps apply to my Showcase storefront?
Inventory Sync Settings
Can I put my Remark or a custom SKU on my eBay listings (the Custom label)?
ManaPool Sync Queue Tracking
How do I show only singles and hide sealed product on my Showcase storefront?
Why does Integrations say I do not have access to this integration when my subscription is active?
Generate the Token
ManaPool Webhook Troubleshooting
ManaPool Integration
Does SortSwift sync eBay tracking and fulfillment status to my Shopify orders?
How do I pause / stop my eBay store (stop SortSwift from pushing or repricing)?
Does resyncing my eBay titles relist my cards and reset my views, watchers, and time listed?
eBay Connection Testing
Bulk Push
Can SortSwift contact eBay for me to fix my seller standing or fees?
When a TCGPlayer order imports into SortSwift, do I need to manually deduct it from my inventory?
eBay Reconnection Guide
Category Mapping
What happens when I delete a Shopify location or collection?
I clicked Push Remaining but my existing eBay listings did not change
Can eBay listing templates filter by remark, tag, or keyword? How do I exclude specific items from eBay?
Square Location Selection
How do I validate my Square inventory sync?
If I refund an order, does the card get added back into my stock? How do I stop that?
Integration Connection Verification
eBay Listing Defaults
Advanced Location Mode
ManaPool Push vs Resync
Why are some of my cards showing $0.00 on Shopify but priced correctly on SortSwift?
CardTrader Push Queue Monitoring
Automation
Shopify Subscription Requirements
How do I assign products to a specific Shopify shipping profile?
Initial Setup
Automation Options
How do I push updated quantities from SortSwift to Shopify?
Why does my eBay push say 'too many requests' or that the request limit was reached?
How do I get my Japanese cards to show as Japanese on my eBay listings?
Can shoppers combine SortSwift showcase items with my other Shopify products in one cart?
Why doesn't my Shopify order total match what I charged in store (tax added twice)?
Can I add the card number, set code, or rarity to my Shopify product tags?
Where is the Separate Listings toggle in my eBay template?
Manual Setup Process
Clearing Platform Listings After Reset
How does SortSwift decide which eBay template each card uses?
Why is my Shopify sync stuck below 100 percent (for example 92%)?
Why does my TCGplayer CSV upload say 'does not match product details' and import 0 products?
Token Management
Currency Handling
Shopify Speed Boosters
Why does the Shopify linking app download as a .exe file?
What is the difference between Push All Inventory, Full Resync, and Validate Square Items?
Can SortSwift do eBay Best Offer / how do I set up auto-accept and auto-decline offers?
Why did only some of my cards push to eBay and not all of them?
How do I change my storefront (showcase) URL?
Can I run two Square locations with separate inventory?
ManaPool Connection Requirements
Alternative Options
What's the difference between resync and rebuild?
Do I need to manually match SKUs in the CSV Catalog before connecting Shopify?
Why does ManaPool reject my CSV with a duplicate error?
Can I push my Remark to my Shopify or eBay listing instead of a tag?
How do I make my eBay card listings ship as an envelope instead of a package?
eBay Multi-Marketplace Listing
A Shopify order didn't deduct my inventory — what happened?
I refunded my eBay order but it still says it needs to be shipped. Why?
eBay Marketplace Options
Will my preorder listings automatically switch to regular stock when the set releases?
Why are a lot of my eBay listings or repricings showing as failed?
Does TCGPlayer have an API for live syncing?
Test Listing Push
CardTrader Webhook Configuration
I deleted my eBay listings. How do I unsync and relist everything from scratch?
After a card sells, how long until the quantity updates on my other platforms?
Do my online storefront orders show up in the pick list and Orders page?
Pausing vs Disconnecting
SortSwift as Inventory Source of Truth
Why do some of my cards look missing when I compare my SortSwift inventory export to my CardTrader inventory?
Why doesn't my Crystal Commerce export include the set code, rarity, and edition for Yu-Gi-Oh and Pokemon cards?
Shipping Configuration
Why don't my Shopify metafields update?
Why is a card listed on ManaPool but not on Shopify?
Why does my eBay title still say Holo after I changed the printing to Normal?
Why does my eBay push look like nothing is happening?
How do I fulfill my TCGplayer orders in SortSwift, and can I do it all from one page?
CardTrader After Disconnecting
Health Check Tool
Required Permissions
How do I push sealed products to Shopify without a variant dropdown?
Can I charge Square sales tax on sealed products but not on singles?
My eBay listing is still active after a sale or after setting qty to 0 — how do I fix it?
Why are some of my cards listed as preorders on my website when I never set them?
Can I filter my Shopify store by card artist?
Why does TCGplayer say 'invalid headers' when I upload my deduction CSV?
Can I list only a specific rarity of cards on eBay?
ManaPool Pricing Options
Troubleshooting: Logs & Monitoring
Shopify Smart Collections for Sorting
How do I add a custom HTML banner to my eBay listings?
Why is my Shopify location dropdown empty or not showing?
Why do some of my card images look blurry or low resolution on Shopify when they look fine in SortSwift?
Can I list certain card conditions on specific platforms? (e.g. keep damaged cards off eBay)
Why does my eBay Not Covered count include cards I have sold out of or set to zero?
eBay Integration Documentation
ManaPool Price Controls
Sales Channel Integrations
Why is the wrong Game showing on my eBay listings?
Why isn't my in-stock card relisting on eBay after it sold?
CardTrader Listing Filters
Steps in ManaPool
Health Check
Test Listing
Accessing Sync Settings
eBay Reserve Quantity and Push Remaining
Why is Square greyed out, and how do I switch my plan from Shopify to Square?
Is there a device to keep my TCGPlayer quantities and prices in sync automatically?
Why do some sold-out cards show no image on my Shopify listings or orders?
Why are my card remarks or storage location codes showing up as tags on my Shopify listings?
Can I stitch a single copy's front and back into one image on Shopify?
Can I change the namespace or key of the Shopify metafields SortSwift pushes, or point them at my existing metafields?
Why are some of my cards showing as Not Covered when I push to eBay?
I pushed thousands of items to eBay and they are trickling in slowly. Is something broken?
ManaPool Listing Filters
ManaPool Webhook Configuration
Platform Adapters
Cron Service
Uninstalling from Shopify
Shopify Reconnection Guide
Shopify Customer Data Not Syncing
Why do my SortSwift and platform quantities briefly disagree during an active sync?
Why are my Shopify listings still showing stock after items sold on TCGPlayer?
Why did a card sell on eBay below my template minimum price?
How do I export a CSV that eBay’s bulk uploader will accept?
Why does my forwarded Mana Pool (or other marketplace) order show in Shopify as plain text with no image or product link?
Why do I get a phone number error when registering a known shipper?
CardTrader Webhook Events
Pause vs Disconnect
Shopify Sync Rate Limit and Speed Boosters
CardTrader Mapping Corrections
Why don't my forwarded kiosk orders show up as drafts in Shopify POS?
Does SortSwift automatically push my quantities and prices to TCGPlayer?
If I sell a card on TCGPlayer, will SortSwift remove it from my eBay listing?
The Shopify Linking App says to contact support when I try to log in. How do I fix it?
CardTrader Disconnect Steps
CardTrader Disconnect Consequences
Selecting Inventory
Events Captured
What happens to my syncing if my subscription payment fails?
Can SortSwift sync my inventory to a custom TCGplayer listing with my own photo?
Do I need a Shopify Flow automation to run SortSwift, and why are my sold cards losing their images?
Why does my ManaPool order show a Tracking Required label?
If I mark an order as fulfilled in SortSwift, will it update eBay and Shopify?
How do I put my holofoil and reverse holofoil cards on different templates?
Why does my storefront show Payments as Pending after I set up Stripe?
Why do my customers show $0 Store Credit but a Shopify Credit balance, and how do I make their store credit usable?
Why does SortSwift show my eBay listings as promoted when eBay shows some without the promotion?
Does the 'forwarded' Blocked Deduction Tag stop my eBay orders from syncing into Shopify?
Why does my TCGPlayer CSV import fail with 'SKU not found' on every row?
If I return or remove a consignment item, will it come down from Shopify and my other sales channels?
Where do I set up pre-orders, bundles, memberships, subscription boxes, or services on my storefront?
Why does my SortSwift store credit report show credits I made in Shopify?
ManaPool Disconnect Steps
Shopify Integration Requires Location Selection
TCGPlayer Username Case Sensitivity
How do I import my existing eBay listings into SortSwift?
Is the Shopify Linking App available on Mac?
Why won't my single cards scan at my Square register even though they show up when I search?
Why does my shipping label fail for a military or APO/FPO/DPO address?
Why is a stock photo disclaimer showing on my eBay listings when I didn't turn it on?
Why is my eBay Push All showing 0 listed and nothing going live?
Can I import my ManaPool inventory into SortSwift using the ManaPool CSV export?
Integrations Documentation
Supported Marketplace Platforms
Shopify Migration Scraping
Why are only some of my custom product's photos showing on Shopify?
Will my eBay seller standing and extra fees recover after oversells stop?
Why doesn't the SortSwift app show up in my Shopify theme editor's App Embeds list?
My Stripe is connected but customers see no payment methods at storefront checkout. Why?
Why won't my sealed product list on eBay even though it is sealed?
Why did eBay listings appear or come back after a sale when I did not push anything?
CardTrader Connection Requirements
Sync Filters
Why am I overselling on Shopify when SortSwift shows the item is sold out?
Why does my Shopify app show 'Missing some required permissions' and how do I fix it?
Why are my TCGplayer in-store pickup orders showing on my shipping list, and how do I separate them?
How do I show only Condition as the variant on Shopify and hide Language and Printing?
Can I see my eBay Promoted Listings campaign and which sales came from promotions in SortSwift?
Why does filtering my inventory to Foil only still push the Normal copies to eBay?
Why don't my Shopify and SortSwift store credit reports match when I compare them by source?
Why did I get charged eBay insertion fees, and can I get them credited?
Why is a card on CardTrader priced below my autopricing floor, or stuck showing as not pushed with no error?
Why is the same card showing as two separate listings on eBay?
Can I add an extra image, like a store banner or a promo slide, to every eBay listing?
When does the Shopify “Preorder” prefix get removed from my product titles?
How do I connect my eBay account to SortSwift?
Why is the card number showing up twice in my Shopify titles?
How did the same card sell twice on eBay, and why does the second sale show as a zero in my inventory history?
Can I create nested variants on Shopify, like picking printing first and then condition within each printing?
Why are my Shopify orders tagged forwarded or pos_order not deducting from my inventory?
Why do I get a plan or feature error when saving my Storefront Settings?
Why is there no shipping address on my Misprint orders?
Why is my storefront charging $4.99 shipping, and where do I change it?
How do I make my own card photos show on my Shopify and eBay listings instead of the catalog image?
Handling Unmapped Shopify Locations
SortSwift Does Not Archive Shopify Items
Only some of my cards listed on Misprint, or the Misprint tab is not loading. Why?
If I edit my Shopify products by hand or by CSV, will SortSwift overwrite my changes on the next sync?
Why can I only select the United States when connecting Stripe, and how do I connect as a Canadian (or other non-US) business?
How do I add signature confirmation to a shipping label?
Do my Magic format legalities (Commander, Modern, Standard, etc.) get pushed to Shopify?
How do I hide a game from my storefront, and will it remove cards I already listed?
Why does my eBay listing have bigger gaps between sections than the SortSwift template editor?
Why does my storefront checkout get stuck on Preparing secure payment form?
Why does my eBay order show fewer cards on the pull sheet than I actually sold?
Why does a cancelled ManaPool order keep coming back on my Orders page?
Why aren't my Pokemon cards listing on ManaPool?
Where do I see every eBay listing for a card I published as separate listings?
How do I avoid an out-of-stock defect on eBay when an item oversells?
Why does Shopify say 'redirect_uri and application url must have matching hosts' when I connect?
Why is the card form blank at my storefront checkout?
How do I show a card's condition or damage note to shoppers on my Shopify listing?
Why is my graded card showing up as a variant on the same Shopify or eBay listing as the regular card?
Can customers pay when they pick up instead of paying online?
Why did my Shopify inventory oversell when an app like Shopify Collective was holding stock?
Can I edit my SortSwift managed eBay listings directly on eBay?
Can I make a template that sends only extended art, borderless and showcase cards to eBay?
What dimensions do I enter for a bubble mailer when I buy a package label?
Why did my card go back up on eBay under its old Remark label instead of the SKU ID?
How do I connect my WooCommerce store to SortSwift?
Why did my shipping label come out at a different weight than my shipping template says?
Why did my eBay items stop pushing with no error message?
Does SortSwift add an in-stock or status tag to my Shopify products?
Why is my card listed under the wrong game on CardTrader?
What tracking will my Shopify customer see when I ship an order in an envelope?
How do I list graded slabs as their own Shopify product instead of a variant of the raw card?
Can SortSwift relist my eBay cards that are not selling?
Why does my Shopify product show only Point of Sale and not the Online Store?
One of the sales channels on my Shopify template no longer exists on my store. What happens?
Why do I get "This content is blocked" when I click the SortSwift app in my Shopify admin?
The Game I need is not in the eBay item specifics dropdown
Can I add signature confirmation when buying labels in bulk?
How do I automatically require a signature on orders over a certain amount?
Why are only some of my eBay listings promoted after I click Save & Process Now?
How does inventory syncing work with Misprint?
What configuration options are available for the Misprint integration?
What is the Misprint integration and what does it do?
How do I connect Misprint to SortSwift?
How do I export my cards to eBay as a CSV file?
Can I list on eBay or Shopify without connecting a paid sync?
eBay Integration
Shopify Inventory Push Overview
Square Connection Setup
eBay Listing Management
Shopify Location Sync Behavior
The Four Shopify Apps Explained
OAuth Connection
eBay Connection Setup
Square Sync Settings
Square Integration Overview
ManaPool After Disconnecting
Connection Verification
eBay Connection Requirements
CardTrader Integration
Shopify Price Sync Overview
CardTrader Integration Overview
Before You Disconnect
Square Disconnection
ManaPool Integration Overview
Mapping Locations
Webhook Handling
BullMQ Job Queues
Shopify Permission Management
eBay Disconnect Consequences
Keep It Secure
Shopify Connection Prerequisites
Advanced Location Mode Setup
Granting Permissions
Shopify Disconnect Consequences
Square Integration Getting Started
Security Tips
Troubleshooting: API Gateway
Shopify Location Best Practices
Revoking Permissions
Shopify Data Retention After Disconnect
Features Requiring Connection
Security and Privacy
Disconnection Process
Platform Price Workers
Shopify Permission Requirements
Integration Interface Overview
CardTrader Integration Documentation
Architecture Overview
Shopify Integration Documentation
eBay Manual Connection Guide
eBay Manual Connection Troubleshooting
Select Products
Orchestrator
ManaPool Integration Documentation