SortSwift Docs
Inventory Management
840 articles
Why is a card not showing up in SortSwift when I search for it?
How do I add a remark when using Add Stock?
If I push staging to my inventory more than once, will it add my cards twice? What does the 'Automatically delete staging items after successful push' setting do?
How do custom Catalog Builder items show up in Add Stock and inventory?
Adding Cards to Inventory Workflow
Price & Cost Configuration
Why is one of my cards showing the wrong picture or a different card's image?
Pick List Generation
Post-Deduction Platform Sync
Inventory Wipe Process
Can I import my eBay listings into SortSwift by uploading my eBay CSV export?
Auto-Push Configuration
Inventory Cards
Can I auto-number remarks sequentially per card (like Bin-A-1, Bin-A-2) instead of typing each one?
Can SortSwift push tracking numbers to TCGPlayer?
How do I find inventory items that have no remark, and add a remark to a whole batch at once?
Pushing Single Staging Items
What is the difference between the Picklist deduction CSV and the Inventory Import Deductions tab?
Where are the bulk edit and bulk delete options on the inventory page?
Can I upload my own photo for a card already in my inventory?
How do I set a default label template?
CSV Import Logs
Damage Tracking
Bulk Push Operations
Email Contents
Sync Dashboard
How do I push CSV editor cards to staging inventory?
Can I pull out specific cards from Staging Inventory into a separate storage location?
Sharing the Buylist
Platform Sync
How do I restore a deleted inventory item?
Where is the Remark field and how do I set remarks?
How do I see who changed my inventory, or view inventory changes by staff account?
Can SortSwift find and merge duplicate cards/rows in my inventory?
Email Export Overview
Inventory Sort and Filter Options
What do the colored dots / indicators on inventory cards mean?
Label Printing
TCGPlayer Import
Remarks and Locations
Inventory Table Display
Expanding Stock Items
What does Merge duplicate items mean when pushing from staging to inventory?
Why doesn't my custom export template show up on the Inventory Export page?
Push Progress
Export Overview
Why does setting the In-Store cap not stop an item from syncing to ManaPool / Shopify / eBay?
How do I bulk update my inventory?
Why does the price change when I import my TCGPlayer CSV?
Staging and Push to Live Inventory
Why don't I see any cards when I select a set in Swift Add?
Price Editing
Why don't my imported cards have back images?
Why does my picklist print one order per page, and how do I print all orders on one page?
How do I import my TCGPlayer collection CSV into SortSwift?
How do customers browse a store by set name in Swift?
How do I get a pick list of the cards in a bulk lot?
Inventory Pagination
Is there a bulk delete option on the inventory page?
Where do I find the location of a card I just sold?
Item Matching
I pushed my staging items to inventory but the Inventory page shows 0 products. Where did they go?
Uploading Inventory to Shopify
Why are cards I deleted from inventory still showing in my picklist, and how do I remove them?
Why does the price hover only show some platforms (or just Shopify)?
Where is the Bulk Push button on the inventory page?
TCGPlayer Order Import Preparation
Full Inventory Wipe/Reset
Undoing CSV Imports
How do chaos sorting bins/boxes work?
CSV Bulk Updates
Staging Push Process
Why is a card listed on eBay not showing in my SortSwift inventory?
Can I use CSV Suite or CSV import to update costs on live inventory?
Export Options
Can I show a card's comment on its printed label?
TCGPlayer Order Import Requirements
Can I add graded cards to my inventory, and is there auto-pricing for graded cards?
Marking Items as Picked
Push Summary Dialog
Why are my CardTrader orders not showing in my pick list?
CSV Upload for Adjustments
How do I create a custom product (and its groups, fields, images, and variants) in the Catalog Builder?
Comments & Remarks Filter
How do I print a label for just one card from the Inventory View?
Can I edit a card's name or remove the collector number from the name?
Quantity Changes
Swift Add vs Add Stock
Accessing Add Stock
Why does the Unlimited printing of my Pokemon card show the 1st Edition image?
Inventory Sorting
Order File Upload
Selecting Items for Review
Block Singles/Sealed/Price Pushing
How do I deduct sold TCGPlayer orders from my inventory using a CSV?
Inventory Bulk Repricing Process
Why does my remark/location search return remarks with the text in the middle, and how do I search remarks that start with a value?
Location-Specific Additions
What's the difference between the TCGPlayer ID and SKU ID columns in the Picklist, and which matches my TCGPlayer deduction CSV?
Why is a sealed product like a box topper or booster pack showing under Singles instead of Sealed?
Inventory Tracking
How do I edit or delete custom items, groups, or categories in the Catalog Builder?
Manage Inventory Price Display
Delete Process
Table Sorting
Transfer Item Selection
Bulk Lot Builder
Troubleshooting: Resolving an Error
Inventory Management Features
Bulk Add Stock
If I add more of a card I already have in inventory, will it change my existing price?
Some card images are missing or not showing in my inventory
Manage Inventory Quantity Display
Price Preview
Can I pull multiple orders at once with one combined picklist?
Import Settings
Post-Repricing Platform Sync
Staging Pricing Overview
Sync Status Monitoring
Large Inventory Exports
How do customers search for sealed products in Swift?
Why are my Japanese Pokemon cards showing as English on Shopify?
Adding Stock to Single Item
Why did exporting and re-importing my inventory create duplicate lines or double my quantities?
Combining Like Items
Can I sort or filter inventory by card color?
How do I create a custom category in the Catalog Builder?
View Stock Quantity Display
Why are my WMS pick batch cards still showing as not picked (and reappearing in new batches)?
Bulk Lot Queue Management
Date & Time Filter Usage
Why did my TCGPlayer CSV import create so many items?
How do I keep specific inventory items in-store only without selling them on Shopify, ManaPool, eBay, or other online platforms?
Why is my inventory CSV export erroring out or taking a long time?
Price Rules & Limits
Bulk Updatable Fields
Why does my sold or zero-quantity card not show up in inventory search?
Where do my custom Catalog Builder items show up in my inventory?
Location Changes
Does each store in a multi-store setup have its own inventory?
Why is the quantity field not showing on Add Stock for Pokemon Japanese?
Can I bundle several different cards into one listing that deducts each card when it sells?
Template Wizard
Making an Adjustment
Staging Approve & Reject
Why does it say "A remark is required before adding this card"? Are remarks required to add inventory?
How do I import my full TCGplayer inventory without duplicating cards I already have in SortSwift?
Bulk Operation Item Selection
Staging Bulk Repricing Process
Quick Edit During Review
Bulk Platform Updates
Troubleshooting: Batch Processing
Wipe Options
Manual Deduction
Staging vs Live Inventory Editing
CSV Import via Product ID
Picklist CSV Export
Platform Sync Getting Started
What is the Catalog Builder and what is it for?
Inventory Game Filter
Set/Group Filter
Why did my bulk update only change some of my cards instead of all of them?
Location Summary
Why are some sold orders missing from my Pick list?
Remark Naming Best Practices
Which plan do I need for the Catalog Builder and how do I open it?
Is Japanese One Piece supported, and why does my One Piece card switch to English when I pick Japanese?
Why do my cards disappear from inventory when I generate a bulk lot?
Why can't I find a card in Swift Add by its collector number?
CSV History
CSV Import Getting Started
Location Reports
Accessing View Stock
Why are some of my cards showing a Deleted chip in View Stock?
How do I move my inventory from TCG Automate to SortSwift?
Undoing Deductions
What do the colored dots in the push menu on the inventory card mean?
Why does the Platform Prices panel show the same price for every marketplace instead of each marketplace's value?
Platform IDs per Stock Item
Where is the Remark field in Add Stock? How do I set bin locations when adding cards?
Can I show remarks instead of the SKU on my packing slips?
Staging Inventory Interface
Advanced Filters
How do I create, edit, and activate a bulk lot template?
Where do I scan UPC barcodes to add products to my inventory?
What happens if I don't have enough cards to fill a bulk lot?
Why do orders I already fulfilled still show on my pick list?
Failed Import Errors Array
Add Stock Documentation
Picklist Printing
Sort Options
Cost Tracking
How do I change a card’s printing type (Normal to Foil or Reverse Holofoil) in inventory?
Why does my inventory show a different quantity when I click on a card?
How do I find out which CSV file a card was imported from?
How do I make one card its own listing so it cannot have more inventory added to it?
How do I print labels for only the cards I recently added?
Why does my TCGPlayer export have fewer cards than my SortSwift export?
Step-by-Step Export
CSV Logs
Helpful Shortcuts
Physical Inventory Counts
Preview Import
Why is my picklist full of cards that are not orders, and how do I clear them?
Do staging items count toward my total inventory count and plan limit?
Preview Features
Date Filters
View Stock Overview
How do I remove cards from the picklist after I refunded an order on Shopify or ManaPool?
Why can't I find a non-English card when I filter Add Inventory by that language?
How do I quickly add a whole set at a fixed quantity, like every common, uncommon, and rare at 4 copies?
How can I check that a large staging push actually landed?
Preview & Generate
Manage Inventory Search Bar
Pushing to Main Inventory
Label Template Selection Location
Helpful Filters
Optional Fields
Available Columns
Manage Inventory Editable Fields
Picklist Export Formats
Inline Editing
Adjustment Validation & Safety Checks
Do deleted items still have their log history?
Why is the Artist column blank for my Pokemon (or Yu-Gi-Oh / Lorcana) cards?
Can I print the packing slip from the Picklist page?
Date Range Filter
Where is the Color filter on the View Stock page for MTG cards?
What happens when I set a card's quantity to 0?
What is the difference between deleting an inventory item and setting its quantity to zero?
Bulk Approve
In Add Stock, why do I still see cards when I set the quantity range max to 0?
Inventory Export Formats
Column Customization
Available Filters
How do I combine two export columns (like Condition and Printing) into one column?
Price Range Filter
Confirming Import
SortSwift Cannot Go Negative Inventory
How long does it take for a submitted UPC to be linked to a product?
Why does label printing only generate one barcode when I have both foil and non-foil?
How do I break a sealed booster box or display down into individual packs?
Bulk Update Process
Status Filter
Export Schedule Management
Inventory Import Documentation
Add Stock Interface Overview
Import Process Overview
How do I permanently remove rows from the Deleted view in my inventory?
How do I show just the set code instead of the full set name on my pick list?
Price Limits & Rules
Supported Platforms
Log Search
Creating Duplicate Stock Entries with Remarks
My reconciliation report shows missing deduction logs. What do I do?
Can I undo a CSV import?
How do I see which consignor a card belongs to in my inventory?
I scanned and approved my cards, what is the next step to get them into live inventory?
I imported my inventory and thousands of rows were skipped or errored for quantity. Did my import work?
How do I add video games to my inventory?
Why aren't my cards going into my WMS bins after I set the Remarks to my bin names?
Undo Process
Price Sync Behavior
Shopify Apps
Accountability and Compliance
Advanced Filtering
Do I need to clear the scanner queue before starting a new batch?
I am moving from TCG Automate. Can I bring my Chaos Sort bin locations over to SortSwift?
Advanced Filtering Tips
Item Editor Fields
Print Inventory Lists
Why does adding stock at a different cost create a second line for the same card in SortSwift?
Field Validation
Can I put card language on my printed labels?
Why is a brand new product missing its picture in the catalog?
Do I need the card's location on my eBay listing so I can find it when it sells?
I'm moving from Card Uploader. Where do I put my custom SKU or bin location codes when I import?
My eBay or ManaPool listing shows a different quantity than SortSwift. How do I push the correct numbers out?
Scheduled Export Setup
Filtered Inventory Exports
Summary Metrics
Adding Item Notes
How do sealed product search and pre-order checking work in Swift Retailer Mode?
Can I export card type, subtype, and colors for WooCommerce or Shopify categories?
Why is my Pick List showing thousands of items with no order number after an import?
Why can I only pick Normal printing for my Modern Horizons 3 Commander (or other foil) cards?
Condition Filter
Adjustment Methods
Card Preview Dialog
What is the Consolidated Order column on my CardTrader picklist, and why is it blank for some cards?
How do I sort my pick list by set code instead of set name?
When I sell a chaos sorted card, why does only the number show and not the box (82 instead of A0001-82)?
Repricing Strategies
How do I move inventory between locations within my own account?
Location Grid Overview
Keeping Locations Accurate
Quick Adjust from View Stock
Why are card numbers in my catalog missing leading zeros?
Can I search inventory by comments or remarks?
Accessing CSV Export
Included Fields
Item Editor Access
Bulk Deductions
Editing Inventory Without POS
What is Addition History and what can I do there?
Will reimporting a CSV with the same cards double my quantities?
Why does my QR code label say No Shopify link?
Why didn't editing the Printing column in my exported CSV change a card's foil or printing on re-import?
How do I add several custom catalog products to inventory at once?
Does the bulk lot builder put multiple copies of the same card in one lot, and are lots randomized?
I have two listings for what looks like the same card and one sold cheap. Did SortSwift make a duplicate?
Why aren't my orders showing on the picklist even though the stock was deducted?
Troubleshooting: Sync Status Filter
Block Sealed/Singles Toggles
How do I make my barcode label price match what is on Shopify?
Do I have to rescan a card when I restock it after it sold out? Can I reprint the same label?
Do I have to approve staging items before I can push them to my inventory?
How do I build an entire custom game in the Catalog Builder?
Inventory Competitive Pricing
Update Methods
Inventory Scheduled Exports
Viewing Adjustment Logs
Log Entry Details
Value Impact
Stock Addition History Logging
Stock Adjustments
Custom Non-Catalog Items
Can I add a Funko Pop that isn't in the catalog?
Can I print my picklists in portrait layout or fit more cards per page?
Why does my inventory CSV export have more rows than the inventory page shows?
Why is a card showing the wrong collector number, or not coming up when I search by its number?
Bulk Quantity Updates
Export to CSV
Print Layouts
Per-Item History Replaces Inventory History Page
How do customers search for cards by condition or printing in Swift?
What are the deduction causes and what does each mean?
Can I push only the approved cards from the sifter and resume the rest later?
Can I see all of a product's photos in my inventory?
When I push cards from Staging to my inventory, does it automatically list them to my connected stores?
Why doesn't my saved export template have the new columns that were added to the built-in template?
Recommended Review Workflow
Batch Editing
Review Statuses
View Stock Interface
Bulk Update Condition Filter
Label Printing Subscription Requirements
How does inventory search work for customers in Swift Retailer Mode?
Does replaying an order double-deduct items that were already deducted?
How do I pull Picklist orders that came in overnight (across midnight)?
Does the inventory export include all pages or just the current page?
How do I add many copies of the same card without using a scan for each one?
How do I see card images in the picklist Order Mode?
How do I sort my picklist by remark when I am in Order Mode?
How do I customize which columns appear on the picklist and the printed PDF?
How does foil and printing work when importing a CardTrader or Cardmarket CSV?
How do I choose which printing of a card goes on a Decklist Search order?
What is the difference between Pick Mode, Deduction Mode, and Order Mode on the picklist?
Why aren't my Japanese Pokemon cards showing up on View Stock after I pushed them from Staging?
What are the extra thumbnails under the card picture in View Stock, and do they go on my listings?
Log Type Tabs
Card Preview
Review Before Confirming
Optional Columns
Can I export a Pokemon region or generation column based on the card number?
Why is there no option to add a barcode (UPC) on one of my products?
How do I remove games I don't sell from the Game dropdown?
How do the Sell Price and Cost fields work in Swift Add, and can Cost fill in automatically?
What is the difference between the Storefront and Showcase listing caps?
Undoing Individual Imports
Manage Inventory Item Selection
Export Process
Adjustment Reports
Data Mapping
Accessories and Supplies in Catalog
How does inventory search work in Swift Retailer Mode?
Can I import a TCGPlayer CSV with bin locations into SortSwift?
Why is the Confirm Order button greyed out on the Decklist Availability Check?
Why don't my sealed products like sleeves or booster boxes show up in Swift Add?
Preview Changes
Inventory Table Column Options
Next Steps
Resetting Incorrectly Pushed Items
Transfer
Can I import non-English cards via CSV?
Can I include the comment or remarks notes on my sales export?
Why does my Japanese card show the English picture?
Why doesn't my SortSwift inventory total match my TCGplayer export?
Why is the same card on two separate stock lines after I imported it twice?
Why does a brand new set show no cards when I pick it on the CSV Catalog or Add Stock page?
If I set the price filter to a 2 minimum, does it include cards priced at exactly $2.00?
Troubleshooting: Understanding Error Count
Confirmation and Execution
Safety Features
Custom Export
Available Bulk Actions
Proactive Error Prevention
File Format Overview
How do I change the condition of a single card in my inventory?
Where can I see a card's rarity in SortSwift?
Why do my custom items show trading card fields like condition, printing, and language?
Is Japanese Yu-Gi-Oh supported, and why do my Japanese Yu-Gi-Oh scans come back as the wrong card?
Can you add a game that isn't in the SortSwift catalog?
How do I see which products I have put listing caps on?
Batch Pull says my cards are already in an active batch. What do I do?
Adjustment Logs
AutoSync Configuration
Why is the SKU Id column blank when I export from the Super Sorter CSV tool?
Why does the TCG RI picklist sort separate commander sets from main expansions?
Can I combine multiple orders from the same buyer into one pile?
My push showed 0 (or fewer than expected) and looked stuck with no error. Did my cards save?
Troubleshooting: Status Indicators
CSV Import Error Row Debugging
Why does my Magic CSV export say Normal instead of Regular for non-foil printings?
Why did Promote Remarks file a card into the wrong warehouse, shelf, or bin?
I approved the transfer but the stock is still not in my inventory. How long does it take?
Can I print the Orders page pick list in landscape, or sort it by bin instead of card name?
How do I delete a purchase order?
How do I add stock without it going live on my sales channels?
Bulk Operation Error Handling
Troubleshooting: Expanding Log Entries
Adjustment History
Listing Monitoring
Bulk Reject
Documentation Requirements
Bulk Transfers
Inventory Deduction Overview
Why can't I select Japanese as the language when adding my Dragon Ball Super Fusion World cards?
What does 'oversale' mean on a deduction log?
Why does the Add Stock condition dropdown only show 'U' for my product?
Why does my picklist show an item as Oversold?
Addition History Filename Search
Summary Export
Troubleshooting: 6. Execute Import
Saved Filters
PDF Export
File Requirements
Notes and Tracking
How do I read the Price History tab on a stock item?
What is the difference between 'Shopify Order' and 'Shopify Online Order' on the picklist?
Why did my TCGPlayer mobile scanner import add cards from a game I don't carry?
Common Bulk Operations
Undoing Log Records
Validation
Loss Prevention Analysis
What is a marker deduction log?
Does the picklist update if I move or merge a bin after a card sells?
How do I tell which cards failed to import into Powertools or Cardmarket?
I exported my inventory from another tool and the whole import failed, what do I do?
History & Audit Access
Import Modes
Why is my picklist PDF or Design PDF blank with no cards?
Can I add a card image to my printed picklist?
Why are my scanned card quantities way higher than expected (like doubled or tripled)?
Why does my Picklist look different, and where did the old one go?
A card is completely missing from the catalog. Can SortSwift add it?
Addition History Filters
Undo Bulk Operations
CSV History Interface
Location Report Export
Item Splitting
Can I drag the Select or Actions column in the picklist?
What do the Lines and Cards (previously Total and Qty) numbers mean on the Staging page?
How do I stop pickers from under-picking cards when an order needs more than one copy?
What printings can a Yu-Gi-Oh card be? I don't see Foil.
Why does the mobile scanner put each copy on its own line in Staging instead of one line with a quantity?
Why does my box have fewer cards in inventory than I scanned?
I staged a card as the wrong printing. Can I fix it without deleting the row and rescanning?
Why is my inventory empty when I open View Stock?
If a card is in two different bins, which one does a sale deduct from?
Preview and Analysis
Troubleshooting: CSV Log Table
Preparing the Export
Entity Filters
Required Columns
Profit and Loss Tracking
How do I customize my inventory export columns?
How do I export from the inventory staging page?
Why does a brand new product show up in search but say no variants available?
Why is the Adjustment Logs tab empty for a card, and why does adding stock show as Import or Manual Add?
Why does a brand new card or sealed product show "No variants match the active condition, language, and printing filters" in Add Stock?
What do the star and letter shortcuts do in Swift Add?
The UPC SortSwift shows for my sealed box is not the barcode printed on the box. How do I fix it?
How do I see only the orders that need shipping on my pick list, without my in store sales mixed in?
How do I delete a pick batch?
How do I add a board game, comic or other retail item by scanning its barcode?
How do I use Mobile Pick on the Picklist?
How do I see only my graded cards in inventory?
Import Record Review
Permissions Required
Quick Actions
CardTrader Push Prerequisites
Shopify Location Mapping
How do customers browse by game and price range in Swift?
Why did the same Shopify order deduct my inventory twice?
While scanning, can I see how many copies of a card I already have, including ones in staging?
How do I bulk update remarks or bin locations from a CSV?
How do I move products between groups in Catalog Builder?
Why did tokens and art cards fail to import from my CSV?
Why does View Stock show 0 items and say Click Apply to load inventory?
How do I count a bin in the order the cards are actually sitting in it?
How quickly does the Total Value on the Inventory page update after an import or a reprice?
Why does the Set list show fewer sets when the Game filter is set to All?
My staging push said the batch failed, but the cards are in my inventory. Which one is right?
Can I import graded cards or PSA slabs with a CSV?
What do Lines and Cards mean on the Staging Stock page, and how do I count the unique cards in a batch?
File Format
Adjustment History Interface
Core Document Fields
Log Filtering
Export & Print
How do customers search for pre-order items in Swift?
Can I print a picklist again after I already picked it?
Why does my Location Summary show a separate location for every card?
How do I keep certain cards in my inventory but stop them being listed on eBay?
Why is my foil card filed under the non-foil version of the product?
If one eBay listing holds copies from several different locations, which remark does my picklist show?
Why does searching an order number on the Picklist only show some of the cards from that order?
How do I check the TCGplayer price for a card while I am adding stock?
Undoable Operations
Quick Review Workflow
Adjustment History Documentation
Auto-Mapping Rules
Picklist Workflow
Preorder Expiration
Bulk Adjustment Process
Troubleshooting: Adjustment Types
Why does consolidatedorders use created_at instead of createdAt?
How do I keep certain cards off a platform or make items in-store only?
Why did the scanner beep but the card is not in my list?
How do I change how long a card must sit still before the mobile scanner captures it?
A video game isn't showing up in the catalog, what should I do?
What do 1st Edition, Limited and Unlimited mean on Yu-Gi-Oh cards?
Why is my View Stock page empty when I open it?
Why won't my printed label barcode scan, even though searching the SKU number works?
Why does Distribute Lot Cost show a progress bar now, and can I leave the page?
Why is my inventory CSV export empty or just column headers?
How do I import a CSV of non-card products and map my own column headings?
Can I add a percentage markup to prices in Staging before pushing to inventory?
Can I make my packing slips list the cards in bin order, and show a total item count?
Why is my staging inventory out of order, and how do I keep cards in the order I scanned them?
Adjustment Log Key Fields
5. Preview Import
Picklist Interface
Shopify Push Prerequisites
Log Export
View Stock Bulk Operations
How does the Inventory Discrepancy Investigator work?
How do I print a picklist or pick sheet with no card images?
Why are there two versions of the same Yu-Gi-Oh card with the same set code?
Why does it say my UPC is already in use on another product?
Why is a Japanese Yu-Gi-Oh set missing from the catalog?
What does the Using Remarks checkbox on the CSV import page do?
How do I put a product on a purchase order when it is not in the SortSwift catalog?
Why can't I find a prerelease promo when I filter to the set it came from?
Addition Record Fields
Troubleshooting Unexpected Deductions
Import Mode Selection
Deduction Log Sync
How does the Bulk Update Audit tool work?
How do customers browse by set or category in Swift Retailer Mode?
How do I bulk change the printing type on my inventory cards?
How do I bulk change the condition on my inventory cards?
How do I put a QR code that links to my Shopify listing on my card labels?
How do I cap a rarity on every platform without setting it card by card?
Why did my rarity rule not change some of my products?
If I regenerate the Picklist deduction CSV, will the rows TCGPlayer did not accept come back?
When do listing caps update after I move stock to another bin?
Why do several of my orders share the same order number on my picking list?
What do MON-1 and TUE-2 mean in the Order # column of my picking list?
Import Log Data Fields
Staging Review Tips
CSV Import Identifier Requirements
Does SortSwift support importing ManaBox CSV exports?
How do I search/filter my inventory by subtype (creature type)?
How do I inline-edit a single card in the View Stock / Manage Inventory grid?
How do I back up all my SortSwift data so I can restore it later?
What does Replay orders by date range on the Orders Replay page actually do?
How do I transfer inventory between my two linked locations (separate accounts)?
Why are my cards with 0 quantity missing from my CSV export?
How do I see which cards my master set is still missing?
Cleanup Unknown Locations
Connect & Configure
Why does my item Timeline show a System row that added a card (Unrecorded change)?
Does the Add to inventory Price fill in from my Shopify import?
My custom card is missing from Singles, or is shipping as a parcel on eBay
How do I change the printing on a card that came in as the wrong one?
How do I handle a damaged sealed product, like a booster box with a crushed corner?
Why does my inventory show $0 total value after importing a CSV?
How do I get all my CardTrader Zero orders onto one pick list slot?
Why is my remark rule not changing the cap on one platform?
How do I unpick a card I marked by mistake in Mobile Pick?
We uploaded a list of cards that had already been sold in store and they sold online. How do we fix it and stop it happening again?
I deleted a reserved cart, why are the cards still missing from my inventory?
Why can't I find a Korean or Chinese Pokemon card in the catalog?
Can several people scan into Staging at the same time without their batches mixing together?
Why do picking tasks keep building up on my WMS Picking screen, and how do I clear them?
Why am I seeing a 'Decimal Quantities Detected' warning when importing a CSV?
Why is the idProduct column blank in my Powertools export?
Why is the card I am searching for not showing up in the CSV Editor Replace panel?
What is the Merchandise item type and when should I use it?
How do I set supplier cost and get purchase orders generated from my reorder points?
Why is one of my cards showing under Sealed instead of Singles?
Where do I put the SRP or list price on a product?
Why does it say a bulk delete is already running for my account?
My graded card lists separately on Shopify but still shows under the raw card in SortSwift, why?
What is Pick & Pack, and how do I fill all my orders from one screen?
Why is a sale missing from my deduction CSV, and why did TCGPlayer oversell a card I already sold somewhere else?
Why does a game show only a booster box under Sealed, with no booster packs or starter decks?
Why does my master set need fewer cards than the set actually has?
If I set listing caps in Staged Inventory, do they carry over when I push the cards to my live inventory?
What does the After column on my item Timeline mean?
How do I cancel a UPC submission I sent by mistake?
A batch of cards went into my inventory under the wrong language. How do I fix them all at once?
Why can't I type in the Order / Consolidated box on the Picklist?
Why did half the cards from a brand new Magic set fail to import when I used Scryfall ID?
How do I create a third level under my categories and groups?
How do I group one item that comes in several sizes, colours or styles?
Why does Select Replacement on the picklist show so many identical looking rows?
How do I see each condition or grade as its own tile in View Inventory?
Does the Inventory Export Overview show the quantity that will actually be exported?
Why do two different printings of the same card show the same image in the catalog?
Why is my double-sided token filed under the other face's name?
Why does a game show no sets at all in the Set dropdown on Add Stock?
How do I keep CardTrader orders that have not been consolidated yet off my picklist?
What condition do I pick for a sealed or retail product in the Catalog Builder?
How do I remove a price override from a lot of cards at once?
Why were some of my rows left in place when I deleted inventory?
Why does my Unlimited Yu-Gi-Oh card show a 1st Edition photo?
How are stock items sorted when I expand a product with many entries?
Why can I not find an item by SKU even though I know it exists?
Does the Clear Override on Zero Qty toggle turn itself off?
Can I set a listing cap to 0?
Does the View Stock toggle reset when I navigate away?
How do I filter inventory by platform-specific override prices?
Does the listing cap indicator update after I sync with a platform?
Why was my stock item image showing a broken image or 404?
Inventory Sync Troubleshooting
Inventory Management
Picklist Item Selection
Push Error Handling
Impact of Deletion
Delete Overview
Import Log Deletion
Troubleshooting: Export Tips
Staging Import
Manual Platform Push
eBay Order Sync
Troubleshooting: Error Display
Summary Statistics Cards
Exporting Detailed Import Data
2. Upload CSV
Viewing Import Error Details
Template Status
Creating Inventory Transfers
Inventory UI Error States
Getting Your Order File
Platform Sync Overview
Automatic Deductions
Manage Inventory Saving Changes
Detailed Per-Import Export
Stock Item Edit Dialog
Export Templates
Picklist
Empty Remark Handling
Product Search
Accessing Inventory
Edit Validation
Preview Picklist
Order Import Error Handling
Bulk Lot Template Best Practices
Saving Templates
Bulk SKU Update & Repricing
Add Stock Overview
Category-Specific Pricing
Before Deleting
TCGPlayer Import Documentation
View Inventory Documentation
Adding Locations to Inventory
Understanding Remarks
CardTrader Listing Workflow
Fixing Common Errors
Staging Inventory
Getting Started Workflow
Inventory Item Search
Stock Items Array
Shopify Push Modes
Per-Inventory History
SKU Resolution
Accessing Picklist
Picklist Preview Dialog
Single Item Editing
Successful Import Data Array
Loading States
TCGPlayer Order Import Best Practices
Resetting Inventory Filters
Manage Inventory Cancel Edits
Troubleshooting: Retrying Failed Syncs
Condition, Language & Printing Settings
Inventory Export Use Cases
Product Filters
Location Assignment
Auto-Sync on Add Overview
Inventory Organization Structure
Troubleshooting: Validation Error Messages
Manual Sync
Exporting Imported Items
Filter Panel
Deduction Logs
CSV Export Columns
Troubleshooting: Sync Errors
Troubleshooting: Export Overview
Sorting by Remark/Location
Optimizing Picking Routes
Auto-Push Toggle
Log Types
Manual Price Override Filter
Post-Restock Platform Sync
Bulk Update Overview
Empty States
Data Source
Bulk Repricing Overview
Inventory Key Features
Staging Editable Fields
Square Order Sync
Adding from Buylist Orders
Language Filter
Rarity Filter
Exporting Error Details
Troubleshooting: Detailed Data Structure
Log Type Filters
Direct Import
Inventory Management Benefits
Deduction History Logging
Log Table Display
Category-Based Repricing
Post-Adjustment Platform Sync
Pagination with Filters
Channel-Specific Settings
Inventory Tracked Data Fields
Quick Export
Per-Inventory Deduction History
Accessing Staging
Inventory Transfer Getting Started
Custom Export Templates
Export Column Customization
Types of Synchronization
Individual Item Review
Bulk Adjustment Item Selection
Stock Adjustments Overview
Reading Addition Logs
Troubleshooting: Combining Filters
Excel Export
Undoing Individual Items
CSV Preparation Guide
Location Summary View
Quantity Range Filter
Metafields Sync
Applying Filters
Audit Log Game Filter
Sync Workflow Overview
Troubleshooting: File Validation
Understanding Success Count
Expanding Import Details
Inventory Concepts
Import Log Deletion Guidelines
Data Preservation
CSV Import via SKU ID
Inventory Management Documentation
Audit Log Pagination
Location Naming Conventions
Matching Criteria
Bulk Review
Benefits
Troubleshooting: Status Filter
Type Filter
Deduction Log Data Fields
Printing Type Filter
Review Checklist
Troubleshooting: the overview
Undo Operation Considerations
Primary Navigation
Product Match Review Guidelines
CardTrader Push Modes
Staging Inventory Documentation
Adjustment Logs Overview
Stock Adjustment Bulk Update Overview
Adjustment Log Review Guidelines
Inventory Export Overview
Manage Inventory Filter Logic
After Adjustment
Inventory Export Benefits
Common Error Types
Inventory Feature Overview
Cause Filter
Filter Persistence
Manage Inventory Bulk Operations Overview
AutoSync Background Jobs Overview
What happens when I change a card's condition (and how do I fix cards pushed with the wrong condition)?
Export Format
Column Customization Overview
Increase vs Decrease
Timestamp Information
Bulk Operations Overview
Bulk Operations Best Practices
CSV History Documentation
Required Fields
Sync Flow
Troubleshooting: Validate Items
Search
Troubleshooting: Common File Issues
Transfer History
Troubleshooting: Addition Log Table
Bulk Location Updates
CSV History Filename Search
Preparing the File
Addition History
CSV History Filters
Troubleshooting: Common Import Errors
Inventory Export Documentation
Undo Overview
Identifying Log Types
Deduction Sources
Limitations & Follow-Up
Bulk Staging Review Overview
Troubleshooting: Analyzing Exports
Staff & Audit Tracking
Troubleshooting: Platform Synchronization Documentation
After Import
Bulk Synchronization
Troubleshooting: Interface Overview
Addition History Documentation
Audit Log Filter Logic
Location Summary Documentation
Bulk Operations Documentation
History & Audit Documentation
Workflow Concepts
Stock Adjustments Documentation
Inventory Overview Documentation
Staging Filter & Search Overview