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PROFESSIONAL RETURN MANAGEMENT

Returns & Exchanges

Handle returns professionally with partial or full returns, split refunds across multiple payment methods, and automatic inventory restoration—all with complete transaction history.
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Partial Returns

Split Refunds

Auto Inventory

[Return Processing Dialog]

Screenshot Coming Soon

Return Processing Features

Everything you need to handle returns professionally
Partial & Full Returns

Return individual items or entire orders with quantity controls and item selection.

  • Select items to return

  • Adjust quantities

  • Full order returns

  • Partial returns

Split Refund Methods

Refund using Cash, Card, E-Transfer, or Store Credit in any combination—split across multiple methods.

  • Multiple payment types

  • Split refunds

  • Cash/card/credit

  • Flexible refunding

Auto Inventory Restore

Returned items automatically added back to inventory with proper tracking and audit trail.

  • Auto inventory add

  • Tracking logs

  • Audit trail

  • Stock restoration

Return Reason Tracking

Document why items were returned for analytics and customer service insights.

  • Reason codes

  • Notes field

  • Analytics tracking

  • Customer insights

Return History

Complete audit trail of all returns per order with timestamps and staff tracking.

  • Full history

  • Timestamps

  • Staff tracking

  • Permanent record

Tax Calculations

Automatic proportional tax refund calculations based on returned items.

  • Proportional tax

  • Automatic calculation

  • Accurate refunds

  • Tax compliance

Included with POS

Returns & Exchanges is included with your POS subscription ($39.99/month). Process returns professionally at no additional cost.

Handle Returns Like a Pro

From the Orders page, click any order and hit "Start Return". Select items, choose refund method, and process—inventory updates automatically.
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