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Troubleshooting

Common issues and solutions for Simple Sifter scanning.

Recognition Issues


No Results Found
  • Ensure card name is clearly visible in the image
  • Try uploading a higher quality image
  • Improve lighting for better text visibility
  • Make sure the card is from a supported game
  • Check that the entire card name is in frame
Wrong Card Identified
  • Use the manual search to find the correct card
  • Check alternative matches provided
  • Verify the set and edition if card names are similar
  • Ensure the image clearly shows the card name
Low Confidence Scores
  • Retake the image with better lighting
  • Ensure the card is in focus
  • Remove glare from the card surface
  • Try a different angle or position
  • Manually verify and select the correct card

Image Quality Tips


  • Lighting: Use bright, even lighting without harsh shadows
  • Focus: Ensure card text is sharp and readable
  • Background: Use a plain, contrasting background
  • Angle: Photograph cards straight-on, not at an angle
  • Cleanliness: Clean the card surface to remove smudges
  • No Glare: Avoid reflections on the card surface

Upload Problems


Upload Fails
  • Check your internet connection
  • Ensure file is in JPG, PNG, or WEBP format
  • Verify file size is under 10MB
  • Try a different browser
  • Clear browser cache and try again

When to Use Alternative Scanning Methods


Simple Sifter works best for quick, simple scans. Consider these alternatives for better results:

  • Live Camera: For continuous scanning of multiple cards
  • File Upload: For batch processing of many images at once
  • Manual Entry: For rare or unusual cards that aren't being recognized